dFab Reprint Policy

dFab will automatically initiate 1 reprint, free of charge if the cause of failure is determined to be a dFab staff or equipment-related error, that has resulted in a

• Partial or incomplete print(s)

• Print(s) with surface holes or punctures

• Significantly deformed or warped print(s) (unrelated to part design)

• Exceptionally poor surface finish

• Prints damaged during removal or post-processing.

If a second print attempt fails, you will be made aware of the risk of running subsequent prints and be willing to accept any costs for further prints.

If a model is deemed unsuitable to print, you will be asked to re-model and provide dFab with a revised model.

There will be no reprints for:

• Parts requiring minor post-processing to improve the surface finish. (eg, sanding to smoothen a surface following the removal of support structures or visible layer lines)

• Damage to parts during print removal

• Slight dimensional variations from the CAD model. For high dimensional accuracy, a draft print is highly recommended to allow for any shrinkage, warpage or expansion. Partial test prints are also recommended when testing assembly tolerances & clearances.

• Models that do not follow print design guides.